Payment Policy

At Cozy Pet Bowls, we are dedicated to providing a seamless shopping experience for our valued customers. Our Payment Policy outlines the terms and conditions related to payment processing, ensuring transparency and clarity as you shop for the best products for your beloved pets.

1. Accepted Payment Methods

We strive to make your purchasing process as convenient as possible. Cozy Pet Bowls accepts a variety of payment methods, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment gateways

All transactions are processed through secure channels to ensure the safety of your financial information.

2. Order Confirmation

Upon completing your purchase, you will receive an order confirmation email. This email serves as a receipt and includes details about your order, including items purchased, quantities, total amount, and shipping information. Please keep this email for your records.

3. Payment Processing

Payments are processed at the time of your order. If there are any issues with your payment, such as insufficient funds or incorrect payment details, your order may be delayed or canceled. We recommend checking your payment information carefully before submitting your order.

4. Pricing and Taxes

All prices are displayed in U.S. dollars and are subject to change without prior notice. Taxes may apply based on your location and will be calculated at checkout. Cozy Pet Bowls is responsible for collecting any applicable sales taxes, which will be included in your final total.

5. Shipping Costs

Enjoy free shipping on orders over $55.99! For orders below this threshold, a flat shipping fee of $6.99 will be applied at checkout. We aim to provide the best possible service, ensuring that your purchases arrive promptly and in excellent condition.

6. Refunds and Cancellations

If you need to cancel your order or request a refund, please reach out to us within 30 days of your purchase. Refunds will be processed to the original payment method used at the time of purchase. Please note that shipping costs are non-refundable.

7. Security and Privacy

We prioritize your security and privacy. All payment information is encrypted and transmitted securely to protect against unauthorized access. For more details on how we handle your personal information, please refer to our Privacy Policy.

8. Changes to Payment Policy

Cozy Pet Bowls reserves the right to update this Payment Policy as needed. Any changes will be posted on this page, and we encourage you to review the policy periodically. Your continued use of our services after changes have been made signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding our Payment Policy or your order, please do not hesitate to contact us at [email protected]. Our customer service team is here to assist you and ensure that your shopping experience is smooth and enjoyable.

Thank you for choosing Cozy Pet Bowls! We appreciate your business and are excited to help you find the perfect products for your pets.